Pharmacy information and tools

Healthy Blue will administer pharmacy benefits for enrolled members through CarelonRx, Inc.  CarelonRx, Inc. is an independent company providing pharmacy benefit management services on behalf of BlueChoice HealthPlan.

Healthy Blue has a Preferred Drug List (PDL). Please refer to the PDL  when prescribing for our members. This guide does not contain a complete list of drugs; rather, it lists the preferred drugs within the most commonly prescribed therapeutic categories.

Though most medications on the PDL are covered without prior authorization, a few agents will require you to contact our Pharmacy department for authorization.

The Online searchable formulary is a list of all brand-name and generic drugs available in the plan. It lists all the drugs found on the PDL, plus others.

Electronic prior authorizations

Electronic prior authorization requests can be submitted through CoverMyMeds®. CoverMyMeds is an independent company providing medication prior authorization services on behalf of BlueChoice HealthPlan.

CoverMyMeds streamlines the medication prior authorization process, electronically connecting providers, pharmacists and plan/PBMs to improve time to therapy and decrease prescription abandonment with electronic prior authorization.

Using CoverMyMeds for prior authorization (PA) requests

Prescribers can view real-time status of any medication PA request submitted via ePA, phone, or fax by logging into the CoverMyMeds website and entering the member’s information. Prescribers also have the option to contact CoverMyMeds directly by calling 866-452-5017 for questions, information, or website concerns, or via live chat on the CoverMyMeds website.

Prior authorizations by phone

You can reach our Pharmacy department at 844-410-6890 from 8 a.m. to 8 p.m. Eastern time Monday through Friday and 10 a.m. to 2 p.m. Eastern time on Saturday.

Prior authorizations by fax

You can also fax your request to our Pharmacy department at the following:

  • Retail Prior Authorization — 844-512-9005
  • Medical Injectables — 844-512-7027

Specialty drugs

Specialty medications are high-cost injectable drugs that generally require close supervision and monitoring of the patient’s drug therapy. These drugs often require special handling such as temperature-controlled packaging and overnight delivery and are often unavailable at retail pharmacy stores. Office-based injectables are typically covered under the medical benefit while self injectable medications are typically covered under the pharmacy benefit. Medications designated as specialty medications are found on the Preferred Drug List and noted as SP (Specialty Pharmacy).

Specialty pharmacy

Healthy Blue uses a separate specialty pharmacy network for dispensing of specialty medications that are covered under the pharmacy benefit. Our participating specialty pharmacies provide special care when a specialty drug is dispensed. In addition, these pharmacies assist members who have complex medical conditions to stay compliant with their specialty drug regimens.

Benefits of using a specialty pharmacy

Members receive individualized care from health care professionals who are trained in specialty medications and in the member’s condition. This includes patient care representatives, nurses and pharmacists.

Shipping, including special handling of refrigerated medications, is done at no cost.

Members receive refill reminders to assist them in keeping on schedule with taking medications.

Related information

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