Providers

Pharmacy information and tools

Healthy Blue will administer pharmacy benefits for enrolled members through IngenioRx, Inc. IngenioRx, Inc. is an independent company providing pharmacy benefit management services on behalf of BlueChoice HealthPlan.

Healthy Blue has a Preferred Drug List (PDL), also called a formulary. Please refer to the PDL when prescribing for our members. This guide does not contain a complete list of drugs; rather, it lists the preferred drugs within the most commonly prescribed therapeutic categories.

Though most medications on the PDL are covered without prior authorization, a few agents will require you to contact our Pharmacy department for authorization.

The Online searchable formulary is a list of all brand-name and generic drugs available in the plan. It lists all the drugs found on the PDL, plus others.

Electronic prior authorizations

Electronic prior authorization requests can be submitted through CoverMyMeds. CoverMyMeds is an independent company providing medication prior authorization services on behalf of BlueChoice HealthPlan.

CoverMyMeds streamlines the medication prior authorization process, electronically connecting providers, pharmacists and plan/PBMs to improve time to therapy and decrease prescription abandonment with electronic prior authorization.

Prior authorizations by phone

You can reach our Pharmacy department at 844-410-6890 between 8 a.m. to 8 p.m. Eastern time Monday through Friday and 10 a.m. to 2 p.m. Eastern time on Saturday.

Prior authorizations by fax

You can also fax your request to our Pharmacy department at the following:

  • Retail Prior Authorization — 844-512-9005
  • Medical Injectables — 844-512-7027

Specialty drugs

Specialty medications are high-cost injectable drugs that generally require close supervision and monitoring of the patient’s drug therapy. These drugs often require special handling such as temperature-controlled packaging and overnight delivery and are often unavailable at retail pharmacy stores. Office-based injectables are typically covered under the medical benefit while self injectable medications are typically covered under the pharmacy benefit.

Specialty pharmacy

Healthy Blue uses a separate specialty pharmacy network for dispensing of specialty medications that are covered under the pharmacy benefit. Our participating specialty pharmacies provide special care when a specialty drug is dispensed. In addition, these pharmacies assist members who have complex medical conditions to stay compliant with their specialty drug regimens.

Benefits of using a specialty pharmacy

Members receive individualized care from health care professionals who are trained in specialty medications and in the member’s condition. This includes patient care representatives, nurses and pharmacists.

Shipping, including special handling of refrigerated medications, is done at no cost.

Members receive refill reminders to assist them in keeping on schedule with taking medications.

Hot Tips

Pharmacy Hot Tips are brief messages to help answer questions and/or concerns you may have around a variety of pharmacy topics. Topics include preferred formulary products used to treat common diseases and conditions such as asthma and diabetes.

If you would like additional pharmacy information to assist our members, contact your Provider Relations representative, and we will prepare a pharmacy Hot Tip for you!

Related information

Provider Tools & Resources

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