Providers

Guide to drug coverage under medical benefit

Prescription drugs are covered in two ways—through the Healthy Blue pharmacy benefit or via medical benefit. The method of coverage depends on whether the drug is self-administered or administered by a health care professional in a clinical setting like a doctor’s office.

Drugs that are only administered to members by healthcare professionals are available under the medical benefit and can be obtained in several ways:

  • Buy and bill: Physicians may purchase drugs directly through pharmaceutical wholesalers and distributors and submit a claim to Healthy Blue. To review the list of services and drugs that are billable on the medical benefit for Healthy Blue, please refer to the State Fee Schedule
  • Delivery: Physicians may request delivery of a member specific specialty medication that will be administered in their office, by calling Healthy Blue’s contracted medical specialty pharmacy (MSP), CVS Specialty®.
  • Referral: Physicians may refer their members to infusion suites and outpatient hospital services.

For more information on self-administered prescription drugs and pharmacy benefit coverage, please visit the Healthy Blue pharmacy page.

CVS Specialty® is an independent company providing pharmacy services on behalf of BlueChoice HealthPlan.

Medical Specialty Pharmacy (MSP)

Healthy Blue is pleased to announce a drug delivery option that enhances medication accessibility to both members and providers. Healthy Blue is contracted with CVS Specialty® as the MSP. CVS Specialty® can deliver member specific medication that is covered under the Healthy Blue medical benefit to your office for administration to the member.

Delivery of medication

To set up delivery or check a prescription order status, please call 877-254-0015, and you will be transferred to a pharmacist for a verbal prescription order. Please plan to provide your member’s Healthy Blue ID located on their ID card. Staff will obtain additional information necessary to support the delivery of the medication, including the need by date. Please allow up to 10 days for processing and shipping. The staff will then make an outbound call to your member to obtain consent as needed to support the delivery of the medication to your office. Once all necessary information is obtained for shipping, the staff will make an outbound call to your office to confirm delivery.

You may also fax prescription orders to 866-336-8479, and a staff member will call your office to obtain additional information necessary to support the delivery of the medication as described above.

Note: If it is an urgent medication request and the need by date is less than seven days from the order date, please indicate this, so the order can be expedited.

Prior authorization

Some medications require prior authorization before they can be paid. Please review the Prior Authorization Look-up Tool for a listing of covered drugs and any associated requirements. If prior authorization is required, you may request a prior authorization by phone, fax, or electronically.

How to request prior authorization

To ensure timely review of the prior authorization, please include the servicing medical specialty pharmacy and provider name during the prior authorization intake.

Request by phone

Phone: 844-410-6890
Monday–Friday, 8:00 a.m.–8:00 p.m. ET
Saturday, 10:00 a.m.–2:00 p.m. ET

Request by fax

Medical injectables: 844-512-7027

Request electronically

Electronic prior authorizations (ePA)

Electronic prior authorization requests can be submitted through CoverMyMeds, an independent company providing medication prior authorization services on behalf of Healthy Blue.

Using CoverMyMeds for prior authorization requests

CoverMyMeds streamlines the medication prior authorization process, electronically connecting providers, pharmacists, and plan/Pharmacy Benefit Managers (PBMs) to improve member support, increase speed to therapy and decrease prescription abandonment with electronic prior authorization.

Prescribers can view real-time status of any medication PA request submitted via ePA, phone, or fax by logging into the CoverMyMeds website and entering the member’s information. Prescribers also have the option to contact CoverMyMeds directly by calling 866-452-5017 for questions, information, or website concerns, or via live chat on the CoverMyMeds website.

Tools and medical coverage resources

Prior Authorization Lookup Tool

To request or check the status of a prior authorization request or decision, access our Interactive Care Reviewer (ICR) tool via Availity. Once logged in, select Patient Registration | Authorizations & Referrals, then select Authorizations or Auth/Referral Inquiry as appropriate.

 

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Additional resources

Provider Tools & Resources

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We look forward to working with you to provide quality services to our members.