Our Disease Management (DM) team is based on a system of coordinated care management interventions and communications designed to assist physicians and others in managing members with chronic conditions.
As a valued provider, you can refer patients who could benefit from education or care management.
In order to assist in managing patients, we request your input for patient treatment plans. We provide DM information and the most up-to-date Clinical Practice Guidelines to help you create an individualized plan of care.
Providers can access Patient360 to receive feedback on members enrolled in disease management programs. Patient360 is an independent company that provides a clinical data registry on behalf of BlueChoice HealthPlan.
Our case managers (licensed nurses) are available from 8:30 a.m.–5:30 p.m. ET, Monday–Friday. Confidential voicemail is available 24 hours a day. The 24/7 NurseLine is also available for our members.
Call 888-830-4300 to reach one of our case managers. Your patients can find information about DM program services on our member website or by calling 888-830-4300.
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