Providers

Contact Healthy Blue


Customer Care Center

Phone: 866-757-8286
Fax: 912-233-4010 or 912-235-3246

Utilization Management:

Phone: 866-902-1689
Fax: 800-823-5520
Monday through Friday, 8 a.m. to 5 p.m.

24/7 NurseLine:

Phone: 866-577-9710
TTY: 800-368-4424

Disease Management/Case Management:

Phone: 888-830-4300
Monday through Friday, 8:30 a.m. to 5:30 p.m.

Pharmacy:

Customer Service: 833-253-4711, 24/7
Pharmacy fax: 844-512-9005, 24/7
Pharmacy prior authorization: 844-410-6890

Statewide Medicaid helpline:

Phone: 888-549-0820

Relay South Carolina:

(TTY): 800-735-8583 or 711

General mailing address:

Healthy Blue
P.O. Box 100124
Columbia, SC 29202-3124

Provider Tools & Resources

Interested in becoming a provider in the Healthy Blue network?

We look forward to working with you to provide quality services to our members.